They were on time and completed the service work efficiently.

Services were provided in the time window given. Service man was polite and considerate.

John and his team are always knowledgeable, professional and competent in every plumbing job we have. We know, with confidence, that when we hire O'Donnell the job will be done right the first time.

Jaret gave a very informative sales presentation and answered all of our questions. The day of the service went smoothly. Jaret gave me the chance to check out the attic when completed. The work area was actually cleaner than it had been when they left We are extremely happy with our insulation project.

Our heater had issues late at night, we called and had someone out early AM. He was professional, courteous and had the job completed quickly.

They came out to service my heater and unfortunately for me found 2 items needing repair :( Guys were nice, on time and the office called me to give me a 30 minute warning....always helpful.

The quality of service was great. We're senior citizens and it would be a great help if you could offer a discount for those of us on a fixed income. Thanks, Anne

It was refreshing to (a) get a quick estimate for the work and (b) have the (non-emergency) work schdeuled quickly and (c) have good follow up from the person scheduling/coordinating the work. Also, the workers were courteous, and professional and the work was completed in a timely manner. An area for improvement is to provide more detail in the estimate/statement of work, including specifications for major compoents to be installed so that there is clarity of what will/will not be done for the quoted price.